Introduction

These Terms of Service (“Terms”) govern your use of this website and services provided by Michelle Clark, based in South Australia, offering online hypnotherapy. By accessing or using Michelle Clark’s services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use Michelle Clark’s services.

Services

Michelle Clark provides online hypnotherapy to help individuals with various issues. Michelle Clark’s services are conducted through secure video conferencing. The effectiveness of hypnotherapy can vary, and results are not guaranteed.

Eligibility

By using our services, you represent and warrant that you have the legal capacity to enter into a binding contract and that all information you provide is accurate and truthful.

Booking and Payments

Booking: Services can be booked via Michelle Clark’s website and on pre-arranged calls. Availability of appointments may vary.

Payments: Payments must be made in advance at the time of booking. Major credit cards are accepted and processed via Stripe.

Cancellation and Refunds

By booking an appointment time and completing payment for a service, you agree to receive the service. No appointments can be cancelled outright, but can be rescheduled. Please provide 48hrs notice in order to reschedule your appointment.
In the event that you do not attend for the agreed appointment and do not provide notice to reschedule, the appointment may be forfeited and the full fee retained.
Non-refundable deposits may apply to certain services.

Guarantee

It is illegal in Australia to provide a guarantee of a therapeutic outcome.
Michelle Clark is committed to ongoing education and although hypnotherapy has high success rates, your outcomes cannot be guaranteed. Your results are directly impacted by many factors personal to you that are outside of the control of Michelle Clark, including your willingness and desire (at both conscious and unconscious levels) to affect change.

Session Guidelines

To ensure a successful hypnotherapy session, please adhere to the following guidelines:

• Ensure a stable internet connection.
• Use a computer or laptop with earphones for better sound quality.
• Choose a quiet, comfortable, safe space free from interruptions.
• Allow time after the appointment to take a nap or go for a walk (without the need to drive or pay focused attention to anything).
• Inform Michelle Clark of any issues that might affect the appointment beforehand.

Confidentiality and Privacy

Michelle Clark values your privacy. All appointments are confidential, and Michelle Clark adheres to strict privacy policies to protect your personal information. For more details, please refer to our Privacy Policy.

Health Disclaimer

Hypnotherapy is a complementary therapy and is not a substitute for professional medical advice, diagnosis, or treatment. If you have any health concerns, please consult a healthcare provider before using our services. Michelle Clark may require, in some instances, the written permission from your medical practitioner, expressly outlining your suitability for hypnotherapy. Michelle Clark does not diagnose, treat, or prescribe medications for any condition.

Limitation of Liability

To the maximum extent permitted by law, Michelle Clark shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of Michelle Clark’s services. Michelle Clark’s total liability shall not exceed the amount paid by you for the services.

Changes to Terms

Michelle Clark reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of our services after the changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of South Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia.

Contact Us

If you have any questions or concerns about these Terms, please contact Michelle Clark at:
michelle@michelleclark.com.au